CBSE Class 12 Business Studies Syllabus

Business Studies
CLASS–XII (2022-23)

Theory: 80 Marks
Duration: 180 Minutes

Part A: Principles and Functions of Management

Unit 1: Nature and Significance of Management

Concept:

• Management – concept, objectives, and importance
• Management as Science, Art and Profession
• Levels of Management
• Management functions-planning, organising, staffing, directing and controlling
• Coordination- concept and importance

Unit 2: Principles of Management

• Principles of Management- concept and significance
• Fayol’s principles of management
• Taylor’s Scientific management- principles and techniques

Unit 3: Business Environment

• Business Environment- concept and importance
• Dimensions of Business Environment,Economic, Social, Technological, Political and Legal
• Demonetization – concept and features

Unit 4: Planning

• Concept, importance and limitation
• Planning process
• Single use and standing plans. Objectives, Strategy, Policy, Procedure, method Rule, budget and Programme

Unit 5: Organising

• Concept and importance
• Organising Process
• Structure of organisation- functional and divisional concept. Formal and informal organisation- concept
• Delegation: concept, elements and importance
• Decentralisation: concept and importance

Unit 6: Staffing

• Concept and importance of staffing
• Staffing as a part of Human Resource Management concept
• Staffing process
• Recruitment process
• Selection – process
• Training and Development – Concept and importance, Methods of training – on the job and off the job – vestibule training, apprenticeship training and internship training

Unit 7: Directing

• Concept and importance
• Elements of Directing
• Motivation – concept, Maslow’s hierarchy of needs, Financial and non-financial incentives
• Leadership – concept, styles – authoritative, democratic and laissez faire
• Communication – concept, formal and informal communication; barriers to effective communication, how to overcome the barriers

Unit 8: Controlling

Concept:

• Controlling – Concept and importance
• Relationship between planning and controlling
• Steps in process of control

Part B: Business Finance and Marketing

Unit 9: Financial Management

Concept:

• Concept, role and objectives of Financial Management
• Financial decisions: investment, financing and dividend- Meaning and factors affecting
• Financial Planning – concept and importance
• Capital Structure – concept and factors affecting capital structure
• Fixed and Working Capital – Concept and factors affecting their requirements

Unit 10: Financial Markets

• Financial Markets: Concept
• Money market: Concept
• Capital market and its types (primary and secondary)
• Stock Exchange – Functions and trading procedure
• Securities and Exchange Board of India (SEBI) – objectives and functions

Unit 11: Marketing

Concept:

• Marketing – Concept, functions and philosophies
• Marketing Mix – Concept and elements
• Product – branding, labelling and packaging – Concept
• Price – Concept, Factors determining price
• Physical Distribution – concept, components and channels of distribution
• Promotion – Concept and elements; Advertising, Personal Selling, Sales Promotion and Public Relations

Unit 12: Consumer Protection

Concept:

• Concept and importance of consumer protection
• Consumer Protection Act 2019:
  Meaning of consumer
  Rights and responsibilities of consumers
  Who can file a complaint?
  Redressal machinery
  Remedies available
• Consumer awareness – Role of consumer organizations and Non-Governmental Organizations (NGOs)

Unit 13: Project Work

Guidelines for Project Work in Business Studies for Class 12

Introduction

The course in Business Studies is introduced at Senior School level to provide students with a sound understanding of the principles and practices bearing in business (trade and industry) as well as their relationship with the society. Business is a dynamic process that brings together technology, natural resources and human initiative in a constantly changing global environment. With the purpose to help them understand the framework within which a business operates, and its interaction with the social, economic, technological and legal environment, the CBSE has introduced Project Work in the Business Studies Syllabus for Classes XI and XII. The projects have been designed to allow students to appreciate that business is an integral component of society and help them develop an understanding of the social and ethical issues concerning them.

The project work also aims to empower the teacher to relate all the concepts with what is happening around the world and the student’s surroundings, making them appear more clear and contextual. This will enable the student to enjoy studies and use his free time effectively in observing what’s happening around.

By means of Project Work the students are exposed to life beyond textbooks giving them opportunities to refer materials, gather information, analyse it further to obtain relevant information and decide what matter to keep.
One Project to be done throughout the session, as per the existing scheme.

Objectives
After doing the Project Work in Business Studies, the students will be able to do the following:

• develop a practical approach by using modern technologies in the field of business and management;
• get an opportunity for exposure to the operational environment in the field of business management and related services;
• inculcate important skills of team work, problem solving, time management, information collection, processing, analysing and synthesizing relevant information to derive meaningful conclusions
• get involved in the process of research work; demonstrate his or her capabilities while working independently and
• make studies an enjoyable experience to cherish.

PART-1 (PRINCIPLES AND FUNCTIONS OF MANAGEMENT)

1. NCERT BOOK (CHAPTER 1)

2. NCERT BOOK (CHAPTER 2)

3. NCERT BOOK (CHAPTER 3)

4. NCERT BOOK (CHAPTER 4)

5. NCERT BOOK (CHAPTER 5)

6. NCERT BOOK (CHAPTER 6)

7. NCERT BOOK (CHAPTER 7)

8. NCERT BOOK (CHAPTER 8)

PART-2 (BUSINESS FINANCE AND MARKETING)

1. NCERT BOOK (CHAPTER 9)

2. NCERT BOOK (CHAPTER 10)

3. NCERT BOOK (CHAPTER 11)

4. NCERT BOOK (CHAPTER 12)